News

New Executive Director of the European GNSS Agency takes up office.

Monday, October 19, 2020

On 16 October 2020, Rodrigo da Costa took up his duties as Executive Director of the European GNSS Agency (GSA), soon to become the EU Space Programme Agency. He was elected by…

Invitation to Tender: Integrity Service Complementing EGNSS High Accuracy
Monday, September 21, 2020
The European Commission’s Directorate-General for Defence Industry and Space (DG-DEFIS) has issued an Invitation to Tender (ITT) for a service contract to address how the future evolution…

New H2020 mission evolution studies on EGNSS-based rail safety service
Monday, September 21, 2020
The European Commission’s Directorate-General for Defence, Industry and Space (DG-DEFIS) has awarded two new H2020 mission evolution studies to assess the feasibility of an EGNSS-based safety…

Geomatics on the Move competition open for submissions!
Thursday, August 06, 2020
The European GNSS Agency (GSA), in collaboration with the Council of European Geodetic Surveyors (CLGE), has launched the Geomatics on the Move 2020 competition with the aim of fostering…

A Cerealist’s Diary
Monday, June 29, 2020
EGNOS, Europe's regional satellite navigation system, is at the heart of precision agriculture. With 97% of new tractors in Europe being equipped with EGNOS, EU agriculturists can lower…

IALA Workshop on the future of marine radiobeacon DGPS
Tuesday, March 03, 2020
The International Association of Marine Aids to Navigation and Lighthouse Authorities (IALA) in association with the Northern Lighthouse Board organised a Workshop on the Future of Marine…

IALA Guideline 1152 on the SBAS Maritime Service
Tuesday, March 03, 2020
On 13 December 2019, the IALA Council 70 approved the IALA Guideline 1152 on SBAS Maritime Service. This Guideline is intended to support those maritime administrations evaluating the possibility…

Second GEO Swap successfully completed!
Friday, February 28, 2020
The EGNOS geostationary satellite (GEO) ASTRA 5-B (GEO-2/PRN 123) has been introduced in the operational platform replacing satellite ASTRA SES-5 (GEO-1/PRN 136), which has become part of the EGNOS…

Fundamental Elements call targets shipborne double-frequency receivers
Thursday, February 27, 2020
The European GNSS Agency’s (GSA) has recently launched a call for proposals under its Fundamental Elements funding mechanism targeting the development of a shipborne dual-frequency multi-…

EGNOS payload enters service on EUTELSAT 5 West B
Friday, February 14, 2020
The GEO-3 payload of the European Geostationary Navigation Overlay System (EGNOS), hosted aboard the EUTELSAT 5 West B satellite, has successfully entered into service. The satellite was…

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Last modified: Apr 07, 2025

By entering the http://egnos-user-support.essp-sas.eu website (hereinafter the “Website”) EVERY USER (HEREINAFTER THE ”User”) agrees to all of the terms and conditions (hereinafter the “T&C”) as set out below.

All enclosed representation or statement shall not be construed as the official position of any international organization.

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Carretera de Madrid Km 0,8
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Recept:                +34 91 627 8890
Fax:                     +34 91 627 8896
Email:                   egnos-helpdesk@essp-sas.eu

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Users’ information requested are treated in compliance with French law n°78-17 “informatique et libertés” as amended by Law N°2004-801 implementing European Parliament and Council Directive n°95/46/EC
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ESSP SAS

User Support Officer
European Satellite Services Provider S.A.S - ATC Center Madrid
Carretera de Madrid Km 0,8
28850 TORREJON DE ARDOZ, Madrid – SPAIN
Recept:                +34 91 627 8890
Fax:                     +34 91 627 8896
Email:                   egnos-helpdesk@essp-sas.eu

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Some parts of the Website are only accessible after registration and require entering a login and password to access. The terms of use of such private parts of the Website are accessible upon registration and acceptance of the T&C.

The User is already aware that the User is the sole responsible for the safe conservation of these access details and ESSP disclaim any liability related to their loss, use or misuse and that ESSP will be entitled to suspend or delete the User’s account if the User does not respect the terms of use of the relevant service or any law or regulation in force.

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EGNOS is a complex technical system and the users have certain obligations to exercise due care in using the EGNOS services. Before usING ANY EGNOS SERVICE, all users should study the CORRESPONDING EGNOS Service Definition Document (available on the ESSP SAS website http://www.essp-sas.eu/) in order to understand if and how they can use the service, as well as to familiarize themselves with the performance level and other aspects of the service they can rely on, SUCH AS THE SPECIFIC ASSOCIATED DISCLAIMER AND TERMS OF USE.

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The User is aware of inherent technical risks and difficulties of Internet and IT systems which are not related to ESSP and that may lead to:
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In case of definitive interruption, Website users shall erase any copy of the Website or Website content they have.

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