News

Registrations for the 3rd UCP are now open: it’s your chance to shape next-generation space applications.

Tuesday, October 27, 2020

The EU Space Programme is evolving and so are the needs and requirements of its user community. The 3rd edition of the User Consultation Platform (UCP) will be held on 1-2 December 2020 as…

The European GNSS Agency (GSA) releases the 3rd GNSS User Technology Report
Tuesday, October 20, 2020
The European GNSS Agency (GSA) has just released its latest GNSS User Technology Report, providing a comprehensive analysis of latest GNSS trends and developments. With four…

EGNOS enabled PPUs in the Port of Seville
Monday, October 19, 2020
Located on the lower reaches of the Guadalquivir River, in the city of Seville, this commercial river port is the only one in Spain with these characteristics. With an access channel of…

New Executive Director of the European GNSS Agency takes up office.
Monday, October 19, 2020
On 16 October 2020, Rodrigo da Costa took up his duties as Executive Director of the European GNSS Agency (GSA), soon to become the EU Space Programme Agency. He was elected by…

Invitation to Tender: Integrity Service Complementing EGNSS High Accuracy
Monday, September 21, 2020
The European Commission’s Directorate-General for Defence Industry and Space (DG-DEFIS) has issued an Invitation to Tender (ITT) for a service contract to address how the future evolution…

New H2020 mission evolution studies on EGNSS-based rail safety service
Monday, September 21, 2020
The European Commission’s Directorate-General for Defence, Industry and Space (DG-DEFIS) has awarded two new H2020 mission evolution studies to assess the feasibility of an EGNSS-based safety…

Geomatics on the Move competition open for submissions!
Thursday, August 06, 2020
The European GNSS Agency (GSA), in collaboration with the Council of European Geodetic Surveyors (CLGE), has launched the Geomatics on the Move 2020 competition with the aim of fostering…

A Cerealist’s Diary
Monday, June 29, 2020
EGNOS, Europe's regional satellite navigation system, is at the heart of precision agriculture. With 97% of new tractors in Europe being equipped with EGNOS, EU agriculturists can lower…

IALA Workshop on the future of marine radiobeacon DGPS
Tuesday, March 03, 2020
The International Association of Marine Aids to Navigation and Lighthouse Authorities (IALA) in association with the Northern Lighthouse Board organised a Workshop on the Future of Marine…

IALA Guideline 1152 on the SBAS Maritime Service
Tuesday, March 03, 2020
On 13 December 2019, the IALA Council 70 approved the IALA Guideline 1152 on SBAS Maritime Service. This Guideline is intended to support those maritime administrations evaluating the possibility…

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Last modified: May 09, 2024

By entering the http://egnos-user-support.essp-sas.eu website (hereinafter the “Website”) EVERY USER (HEREINAFTER THE ”User”) agrees to all of the terms and conditions (hereinafter the “T&C”) as set out below.

All enclosed representation or statement shall not be construed as the official position of any international organization.

1.      Corporate identification and hosting

1.1   Editor

European Satellite Services Provider S.A.S. (‘Société par Actions Simplifiée’) (hereinafter «ESSP»)
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For any communication related to the Website:

User Support Officer
European Satellite Services Provider S.A.S - ATC Center Madrid
Carretera de Madrid Km 0,8
28850 TORREJON DE ARDOZ, Madrid – SPAIN
Recept:                +34 91 627 8890
Fax:                     +34 91 627 8896
Email:                   egnos-helpdesk@essp-sas.eu

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The Website is a work of authorship (‘oeuvre’) as per article L.111.1 of French ‘Code de la Propriété Intellectuelle’ and contains notably software programs, photos, pictures, graphics, interfaces, written content, videos that are fully owned by ESSP and for which ESSP has been authorized to use them. They shall not be used, copied, distributed or modified, on whatever form, without the prior and written authorization of ESSP.

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Inserting any URL or hyperlink towards all or part of the Website requires prior written authorization of ESSP and shall come with the commitment of an absence of any adverse effect in any manner whatsoever on ESSP, and ESSP partners, corporate image including, but not limited to, offense, xenophobic, racist, hateful, defamatory, revisionist, pornographic, pedophile, lewd conduct, political, proselyte content or prod for terrorism, crime, suicide and their apology or proposal to trade.

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Because protecting Website user privacy is important to ESSP, when Website requires Users’ information for enabling communication or when they are subject to analysis to better understand Website Users, ESSP follows a strict policy of not selling or trading any personal or sensitive information about the Users.

Users’ information requested are treated in compliance with French law n°78-17 “informatique et libertés” as amended by Law N°2004-801 implementing European Parliament and Council Directive n°95/46/EC
Pursuant to this law, the User is granted with a right of access, rectification and deletion of his data related by contacting:

ESSP SAS

User Support Officer
European Satellite Services Provider S.A.S - ATC Center Madrid
Carretera de Madrid Km 0,8
28850 TORREJON DE ARDOZ, Madrid – SPAIN
Recept:                +34 91 627 8890
Fax:                     +34 91 627 8896
Email:                   egnos-helpdesk@essp-sas.eu

When the User requests information on ESSP, answer may be provided via a call center. For this purpose, the data may be transferred outside of France or Spain but will remain within the European Union.

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Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently as well as to provide information to the owners of the site.

This Website makes use of cookies to monitor visitor sessions. No personal information is stored in the cookie that is issued by the Website. The value stored in the cookie is an anonymous identifier, which is not linked to any other personal information the User may give during its visit. If the User does not want to accept these cookies, the User can disable them in its Internet browser settings. However, in such case, the User is aware that ESSP does not guarantee the good functionality of the Website and the services provided on it.

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Some parts of the Website are only accessible after registration and require entering a login and password to access. The terms of use of such private parts of the Website are accessible upon registration and acceptance of the T&C.

The User is already aware that the User is the sole responsible for the safe conservation of these access details and ESSP disclaim any liability related to their loss, use or misuse and that ESSP will be entitled to suspend or delete the User’s account if the User does not respect the terms of use of the relevant service or any law or regulation in force.

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All the data and information (hereinafter the “Data”) provided within the Website are for informational purpose only.
ESSP disclaim all warranties of any kind (whether express or implied) to any party and/or for any use of the Data including, but not limited to, their accuracy, integrity, reliability and fitness for a particular purpose or user requirements.
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EGNOS is a complex technical system and the users have certain obligations to exercise due care in using the EGNOS services. Before usING ANY EGNOS SERVICE, all users should study the CORRESPONDING EGNOS Service Definition Document (available on the ESSP SAS website http://www.essp-sas.eu/) in order to understand if and how they can use the service, as well as to familiarize themselves with the performance level and other aspects of the service they can rely on, SUCH AS THE SPECIFIC ASSOCIATED DISCLAIMER AND TERMS OF USE.

This Website may contain links towards other websites, such as those of our partners. ESSP is not responsible for the privacy practices or the content of those other websites.

The User is aware of inherent technical risks and difficulties of Internet and IT systems which are not related to ESSP and that may lead to:
·         Impossibility to access the Website, access slow-down, software or hardware incompatibilities;
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ESSP may not be held liable for such risks and difficulties and their consequences for the User.

IN ANY CASE, PURSUANT TO THE NATURE OF THE WEBSITE AND THE SERVICES PROVIDED, ESSP’S MAXIMUM TOTAL LIABILITY SHALL BE LIMITED TO A GLOBAL FIXED AMOUNT OF EUR1000 (in words: One THOUSAND Euros).

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In case of definitive interruption, Website users shall erase any copy of the Website or Website content they have.

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The present T&C shall be subject to modification or evolution at any moment and without any notice.

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